From start-up to $1 million, business owners wear many hats, fluctuating between customer service, sales, marketing, and HR, and more, all in a given day. This is largely attributed to the fact that a business owner needs revenue to cover the costs of paying the market-based wages for additional employees, and start-up revenue doesn’t always cut it.
The biggest shift in a business after reaching the $1 million-in-revenue mark is defining the business owner’s role and identifying and delegating the eight key functional areas to run the business — CEO, Sales, Marketing, Operations, IT, Finance, Customer Service, and HR.
Greg Crabtree, CPA
Speaker, entrepreneur, and financial expert
Author of Simple Numbers, Straight Talk, Big Profits